Manage-IT Knowledgebase

Welcome to the Manage-IT Knowledgebase. Here you will quickly find answers to our most commonly asked questions.

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Top 10 FAQs
	My bank requires a security line added to the ACH export file.
	My Unit Vacancy report is showing some of my units as occupied when they are really vacant or they are occupied and showing as vacant.
	What is included in the total on an owner 1099 (1096)?
	What are Manage-IT’s System Requirements?
	I am trying to create a Unit/Property/Tenant/Owner/Vendor/Bank, but after I enter the code and click somewhere else on the screen, the information disappears.
	I am attempting to install Manage-IT but the installation fails due to a locked font.
	Can Manage-IT do time released payments? If a customer pays for a full year upfront and the management company put the money in escrow, is there a way that this can be set up automatically take the payment out of the escrow account to the operating bank a
	Manage-IT server appears to shutdown and/or crash about three hours after starting.
	In Manage-IT, when trying to export to any of the formats listed below, the following error message appears: "Failed to export the report" • Portable Document Format (PDF) • Rich Text Format (RTF) • Word Exact Format (DOC) • Excel (XLS)
	How do I get my initial balances into Manage-IT? How do I setup deposits? How to I reconcile for the first time?

Recently Added FAQs
	How do I get my initial balances into Manage-IT? How do I setup deposits? How to I reconcile for the first time?
	In Manage-IT, when trying to export to any of the formats listed below, the following error message appears: "Failed to export the report" • Portable Document Format (PDF) • Rich Text Format (RTF) • Word Exact Format (DOC) • Excel (XLS)
	Manage-IT server appears to shutdown and/or crash about three hours after starting.
	When I load Manage-IT, it closes immediately or shuts down after a few minutes. I am using the operating system Windows Server 2003.
	I need to reverse a receipt that has been deposited but do not want this reversed receipt to reflect on the bank reconcile screen or in the deposit total.
	The report filters selected do not seem to be affecting the resulting report. I.E. The property, date(s), etc selected are not the ones being used for the resulting report.
	I am trying to create a Unit/Property/Tenant/Owner/Vendor/Bank, but after I enter the code and click somewhere else on the screen, the information disappears.
	How do I print a test/blank/void check? (generally for use to align settings with check stock)
	My Unit Vacancy report is showing some of my units as occupied when they are really vacant or they are occupied and showing as vacant.
	I have selected a new default bank in the Setup > Options > Default screen. However, when I enter receipts for tenants, I still see the old default bank listed as the bank that this receipt is going to.